因設備突然無法連線,想在手機上面刪除設備,重新加入設備,但無法正常刪除
Smart Timed 透過雲端運算控制設備的服務,穩定度還不高。
Error
500: Internal Server Error
URI
/device/show/4e2435cc-337d-4529-9505-622abae328a0
Reference Id
59f730dd-ad50-476e-b966-61447e8caa2a
Date
Wed Aug 06 07:53:58 UTC 2014
Class
org.hibernate.LazyInitializationException
Message
failed to lazily initialize a collection of role: physicalgraph.device.Device.preferences, no session or session was closed
原廠回應
Jeanette McCutcheon (SmartThings)
Aug 06 12:03 PM
Hello ,
Thanks for your patience. We have removed the devices for you. The issue was they they had a bad device type (ping) that wasn't allowing removal. We had to change the device type to z-wave switch and uninstall IFTTT for you to remove the devices, but we were able to for you.
Thanks again and if there's anything else I can assist you with, please don't hesitate to ask.
Jeanette
SmartThings Support
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